Bandwidth Inc. has achieved comprehensive ISO/IEC 42001 certification for its artificial intelligence management system,
Raleigh, North Carolina, August 20, 2026 – Bandwidth Inc. (NASDAQ: BAND), a leading global cloud communications company, announced today that it has earned ISO/IEC 42001 certification for its artificial intelligence management system. Unlike certifications restricted to isolated functions or departments, this achievement covers Bandwidth’s products, processes, and operations on a worldwide scale. The certification reinforces the company’s position as a trusted provider of owned-and-operated communications infrastructure designed for secure, production-ready voice AI deployments.
As organizations integrate AI into customer engagement, reliable underlying communications networks are critical for delivering secure and consistent experiences. According to Gartner, "Security, trust, and compliance are now foundational." Gartner further projects that by 2029, 90 percent of enterprise software applications will incorporate agentic AI, while 85 percent of global enterprises will mandate AI-enhanced security within their CPaaS toolsets.
Kade Ross, Bandwidth’s Chief Information Officer, stated, "AI is only as good as the communications platform it runs on." He emphasized that as businesses adopt voice AI services, they demand greater control, observability, and auditability throughout their operating environments. Ross noted that achieving comprehensive ISO/IEC 42001 certification is significant because it confirms the rigorous standards applied to Bandwidth’s integrated products, processes, and global operations rather than a single application or administrative function, providing customers with stronger confidence as they expand AI across essential communications systems.
This new certification complements Bandwidth’s existing security and privacy investments, including its ISO/IEC 27001 certification for information security. Because the company owns and operates its global network, the AI management system applies across the entire communications stack, an integrated scope that resellers and virtual providers cannot duplicate. Customers can therefore rely on internationally recognized standards governing Bandwidth’s global Communications Cloud, Maestro orchestration platform, and the AI capabilities they support. More information is available at Bandwidth.com/ai.
Bandwidth Inc. serves enterprises across approximately 70 countries and 90 percent of global GDP, supporting leaders in unified communications and cloud contact centers such as Amazon Web Services, Cisco, Google, Microsoft, RingCentral, Zoom, Genesys, Five9, Docusign, Uber, and Yosi Health. As a pioneer in cloud communications, Bandwidth remains the only global CPaaS provider combining composable APIs, native AI capabilities, an owner-operated network, and extensive regulatory expertise, backed by award-winning support teams dedicated to transforming business communications worldwide.